Acewin99 is committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010.
Six core pillars of our privacy policy that protect every member
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banks in Malaysia.
You have the right to access, correct, or request deletion of your personal data at any time. Full control is in your hands, not ours.
Acewin99 has never and will never sell, rent, or commercialise your personal data to any third party for marketing purposes.
Acewin99's privacy policy is fully aligned with the Personal Data Protection Act 2010 (PDPA) — Malaysia's official data protection law.
We only collect data that is strictly necessary to provide our services. No excessive data collection beyond what is required for your account.
In the event of any security incident involving your data, acewin99 will notify you within 72 hours in line with industry best practices.
Welcome to the acewin99 privacy policy page. This document explains our commitment to protecting your personal data when you use the acewin99 online entertainment platform at acewin99.win.
Acewin99 operates under the Malaysian legal framework, specifically the Personal Data Protection Act 2010 (PDPA 2010). As a responsible data controller, we take every aspect of our members' privacy seriously. Your trust in us is something we value and safeguard wholeheartedly.
This privacy policy applies to all information collected through the acewin99 website, mobile app, or any related services. By registering or using our platform, you agree to the practices described in this document.
Important Note: If you do not agree with any part of this privacy policy, you should not use acewin99 services. Any enquiries may be directed to our support team, available 24/7.
Acewin99 collects only the personal data necessary to provide our services, ensure platform security, and comply with relevant legal requirements. We adhere strictly to the principle of data minimisation — only what is needed, nothing more.
| Data Category | Information Type | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Data | Bank account details, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device | Security, fraud detection |
| Gaming Data | Wagering records, game history | Account security, responsible gaming |
Acewin99 does not collect sensitive personal data such as health information, religious beliefs, political views, or biometric data unless required by law in specific situations related to regulatory compliance.
Acewin99 only uses your personal data for lawful and transparent purposes. We never use your data for any purpose you did not consent to at the time of registration.
Acewin99 may send you promotional information, bonus offers, and platform updates via email or in-app notifications — but only if you have given explicit consent. You may withdraw this consent at any time through your account settings.
acewin99 guarantee: We will never use your data to make automated decisions that negatively affect you without responsible human oversight.
Acewin99 does not sell or rent your personal data to any third party. However, there are limited circumstances where we need to share data for legitimate purposes:
We work with selected service providers who help us operate the platform, including:
All these third-party providers are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.
Acewin99 may be required to disclose information to the relevant authorities when mandated by Malaysian law, including in financial crime investigations or pursuant to a valid court order.
Important: acewin99 never shares your personal data with advertising companies, data brokers, or social media platforms for targeted marketing without your explicit consent.
The security of your data is acewin99's absolute priority. We continuously invest in the latest cybersecurity infrastructure to ensure your data is always protected against increasingly sophisticated threats.
Access to members' personal data within acewin99 is restricted on a need-to-know basis. Only staff who require access to perform their duties are granted permission — and all such access is logged and monitored.
Shared Responsibility: While acewin99 takes all reasonable steps to protect your data, account security also depends on your own actions — including keeping your password confidential and enabling two-factor authentication.
Acewin99 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain features on the acewin99 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by acewin99:
Request a copy of the personal data we hold about you within 21 working days.
Correct any inaccurate or incomplete personal data in our records.
Request deletion of your personal data, subject to applicable legal obligations.
Object to the processing of your data for specific purposes, including direct marketing.
Receive your data in a structured, machine-readable format for portability.
Request restriction of your data processing under certain circumstances provided by law.
How to Exercise Your Rights: To submit any request related to the above rights, contact the acewin99 support team via live chat or email. We will process your request within the timeframe stipulated by the PDPA.
Acewin99 does not retain your personal data longer than necessary for the original purpose of collection or to fulfil relevant legal obligations.
When the retention period expires or upon a valid request from you, acewin99 will securely delete or anonymise your personal data using industry-standard methods. Anonymised data that can no longer be linked to you may be retained for statistical and service improvement purposes.
Acewin99 reserves the right to update this privacy policy from time to time in line with changes to Malaysian law, technology, or our business practices. Any material changes will be communicated to you via:
The "Updated" date at the top of this document always reflects the latest version of the acewin99 privacy policy. Continued use of the platform after changes take effect indicates your acceptance of the updated policy.
Acewin99 has appointed a Data Protection Officer responsible for ensuring PDPA compliance and handling all privacy-related enquiries. If you have any questions, concerns, or wish to exercise your PDPA rights, please contact us:
Complaints to the Authority: If you believe that acewin99 has violated your privacy rights under PDPA 2010 and you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.
Your privacy and data security are protected at all times. Register today and enjoy safe, fair, and responsible online entertainment.